Privacy

ivacy Policy (Standard) — tahitiactivity.com

Effective date: [Insert date]

This Privacy Policy explains how TahitiActivity.com (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit tahitiactivity.com (the “Site”), contact us, or book tours/experiences (the “Services”).

Scope

This policy applies to information collected through:

• The Site (including forms, inquiries, newsletter sign-ups, and cookies).

• Booking, payment, and customer support interactions.

• Communications by email, phone, messaging apps, and social media when related to Services.

Information we collect

Information you provide

We may collect personal information you provide, such as:

• Contact details: name, email address, phone number, country of residence.

• Booking details: tour selection, dates, hotel/accommodation area, pickup details, number of guests.

• Special requests: dietary needs, accessibility needs, swim ability, medical considerations you choose to share, celebration details.

• Communications: messages, reviews, and feedback.

• Billing details: depending on payment method, we may receive limited payment information (see “Payments” below).

Information collected automatically

When you use the Site, we may automatically collect:

• Device and browser information.

• IP address and approximate location (city/region).

• Site usage data (pages viewed, time on site, clicks, referring/exit pages).

• Cookies and similar technologies (see “Cookies” below).

How we use your information

We use personal information to:

• Respond to inquiries and provide customer support.

• Create and manage bookings, provide tour logistics, and deliver Services.

• Communicate operational messages (confirmation, itinerary details, changes, safety updates).

• Process payments and prevent fraud.

• Personalize experiences (e.g., pace, accessibility, interests).

• Improve the Site, troubleshoot issues, and analyze performance.

• Send marketing communications if you opt in (you can opt out any time).

• Comply with legal obligations and enforce our terms.

Legal bases (where applicable)

Depending on where you live, we rely on one or more of these bases:

• Contract: to provide booked Services.

• Legitimate interests: to operate, improve, and secure the Site/Services.

• Consent: for optional marketing and certain cookie categories.

• Legal obligation: tax, accounting, and regulatory requirements.

Payments

Payments may be processed by third-party payment providers. We do not intend to store full payment card numbers on our servers.

• Payment providers may collect and process payment data under their own privacy policies.

• We may receive confirmation details (e.g., payment status, transaction reference, partial card details like last 4 digits, billing name).

(Insert the specific payment provider(s) you use here: e.g., Stripe, PayPal, etc.)

Sharing and disclosure

We may share personal information only as needed to provide Services, including:

• Tour partners/suppliers (e.g., boat operators, guides, activity providers) to deliver your booked experience.

• Accommodation contacts (only when required for logistics you request, such as pickup coordination).

• Service providers (e.g., web hosting, analytics, email delivery, customer support tools).

• Payment processors (to complete transactions).

• Authorities or legal advisors when required by law or to protect rights and safety.

We do not sell personal information in the ordinary meaning of “sell.”

Cookies and analytics

We use cookies and similar technologies to:

• Make the Site work (essential cookies).

• Remember preferences.

• Understand traffic and improve content (analytics).

• Support advertising/remarketing if enabled.

You can control cookies through your browser settings and (where available) our cookie banner/preferences tool. Disabling some cookies may affect site functionality.

(Insert your analytics/ads tools here if used: e.g., Google Analytics, Meta Pixel.)

Data retention

We retain personal information only as long as necessary for:

• Providing Services and customer support.

• Legal, tax, and accounting requirements.

• Dispute resolution and enforcement of agreements.

Retention periods may vary depending on the type of information and the purpose.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website or transmission is 100% secure, and absolute security cannot be guaranteed.

Your rights and choices

Depending on your location, you may have rights such as:

• Access: request a copy of your personal information.

• Correction: request fixes to inaccurate data.

• Deletion: request deletion where legally permitted.

• Objection/Restriction: limit certain processing.

• Portability: receive certain data in a portable format.

• Withdraw consent: for processing based on consent (e.g., marketing).

Marketing emails: You can unsubscribe using the link in our emails or by contacting us.

To exercise rights, contact us using the details in the “Contact” section.

International transfers

Your information may be processed in countries other than where you live, depending on where we and our service providers operate. When required, we use appropriate safeguards for cross-border transfers.

Children’s privacy

The Site and Services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If you believe a child has provided information, contact us to request deletion.

Third-party links

The Site may link to third-party websites (e.g., partners, social media, booking tools). Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above will be updated. Significant changes may be posted prominently on the Site.

Contact

TahitiActivity.com
Email: info@tahitiactivity.com